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Profile Permissions

Understand what each profile can see and do in Balance, and how permissions work for couples budgeting together.

Profile Permissions

Balance profiles have specific permissions for budgeting and account management. This guide explains what each profile type can see and do.

Permission Overview

PermissionPrimary ProfileAdditional Profiles
View Budget✅ Full access✅ Full access
View Transactions✅ All transactions✅ All transactions
Categorize Transactions✅ Yes✅ Yes
Add Manual Transactions✅ Yes✅ Yes
Create Categories✅ Yes✅ Yes
Edit Category Amounts✅ Yes✅ Yes
Delete Categories✅ Yes✅ Yes
Connect Banks✅ Yes✅ Yes
Disconnect Banks✅ Yes✅ Yes
View Progress✅ Yes✅ Yes
Manage Subscription✅ Yes❌ No
Change Account Email✅ Yes❌ No
Update Password✅ Yes❌ No
Delete Other Profiles✅ Yes❌ No
Delete Own Profile❌ No✅ Yes

What Every Profile Can See

Complete Financial Visibility

All profiles see:

  • ✅ Every transaction (no hiding)
  • ✅ All bank accounts
  • ✅ All categories
  • ✅ Full budget
  • ✅ All spending
  • ✅ Historical data
  • ✅ Progress tracking

Zero privacy between profiles - by design!

Real-Time Updates

All profiles see changes instantly:

Partner categorizes transaction
↓
You see it within seconds
↓
No delays
↓
Always synchronized

True real-time sharing.

What Every Profile Can Do

Budget Management (Equal Access)

All profiles can:

✅ Transactions:

  • View all transactions
  • Categorize any transaction
  • Add manual transactions
  • Edit transaction categories
  • Split transactions
  • Bulk categorize

✅ Categories:

  • Create new categories
  • Edit category names
  • Change budget amounts
  • Delete categories
  • Reorder categories
  • Set carry-over

✅ Bank Connections:

  • Connect new accounts
  • Reconnect disconnected accounts
  • Disconnect accounts
  • View connection status
  • Refresh transactions

✅ Progress:

  • View budget progress
  • See spending vs budgeted
  • Check category status
  • Monitor overall allocation

Complete budgeting equality.

Primary Profile Exclusive Permissions

Administrative Access

Only primary profile can:

1. Subscription Management

  • Subscribe to Premium
  • Cancel subscription (to change plans, cancel first then subscribe to new plan)
  • Update payment method
  • View billing history
  • Download invoices
  • Cancel subscription

Access: Profile icon > Plan & Subscription

2. Account Settings

  • Change account email address
  • Update account password
  • Modify account-level settings
  • Account security settings

Access: Settings > Account

3. Profile Management

  • Delete other profiles (not their own)
  • Full administrative control
  • Account ownership

Access: Profile > Manage Profiles

Why These Restrictions?

Account integrity:

  • One person responsible
  • Clear ownership
  • Billing contact
  • Prevents conflicts

Like “account administrator” vs. “user.”

What Additional Profiles Cannot Do

Limited Administrative Access

Additional profiles cannot:

❌ Billing:

  • Cannot manage subscription
  • Cannot update payment methods
  • Cannot view/download invoices
  • Cannot access Stripe portal

❌ Account:

  • Cannot change account email
  • Cannot change account password
  • Cannot modify account settings

❌ Profile Management:

  • Cannot delete primary profile
  • Cannot delete other profiles (except own)
  • Limited profile administration

How to Handle Admin Needs

If additional profile needs admin change:

Option 1: Ask primary profile

"Can you update our payment method?"
"Can you change our plan to Annual?"

Option 2: Primary logs in

Primary profile makes the change
Affects both profiles immediately

Requires coordination but rarely needed.

No Privacy Between Profiles

Shared Data = Full Transparency

There is NO “private” data in Balance:

  • No hidden transactions
  • No secret categories
  • No private accounts
  • No masked spending

Everything is visible to all profiles.

Personal Spending Categories

For privacy, use personal spending categories:

Budget:
- Personal Spending - You: $300/month
- Personal Spending - Partner: $300/month

Agreement:

  • These are “no questions asked” money
  • Each person spends their allocation however
  • Don’t track specifics within these categories

Respectful privacy within shared system.

Permission Changes

Cannot Modify Permissions

Balance does not support:

  • Custom permission levels
  • Restricting what profiles can see
  • Hiding data from certain profiles
  • Creating “view-only” profiles

Two options only:

  1. Primary profile (full admin)
  2. Additional profile (full budget access, limited admin)

Simplicity by design.

Cannot Promote Additional Profile

Additional profiles cannot become primary:

  • Primary status is permanent
  • Set at account creation
  • Cannot transfer

Primary stays primary forever (or close account).

Working Within Permissions

For Additional Profiles

You have full budget access:

  • Create and modify budget
  • Handle all day-to-day budgeting
  • Manage transactions
  • Connect accounts

For admin needs:

  • Communicate with primary profile
  • They handle subscription/account changes
  • Usually not a big deal

99% of time, permissions are equal.

For Primary Profile

Your extra responsibilities:

  • Manage subscription
  • Handle billing issues
  • Administer account
  • Delete profiles if needed

Your financial responsibilities:

  • Involve partner in budget decisions
  • Don’t use admin access unilaterally
  • Communicate changes
  • Equal partners in budgeting

Technical control ≠ financial control.

Security Implications

Profile-Level Security

Each profile should:

  • Use secure password (if separate accounts)
  • Not share login credentials
  • Log out on shared devices
  • Protect their access

Account security = both profiles’ responsibility.

Billing Security

Primary profile protects:

  • Payment method information
  • Billing address
  • Stripe portal access
  • Subscription status

Keep admin access secure.

Common Questions

“Can my partner see everything I spend?”

Yes, always:

  • All transactions visible
  • All categories visible
  • All data shared

Solution if you want privacy:

  • Personal spending category
  • Discretionary money
  • Agreed-upon boundaries

But data-wise: no hiding.

“Can I prevent partner from editing budget?”

No:

  • All profiles can edit budget
  • Cannot restrict editing
  • Cannot lock categories

Solution:

  • Communication and agreement
  • Discuss before changes
  • Mutual respect
  • Trust

Technical restriction not possible.

“What if partner deletes important category?”

Primary profile:

  • Can see what changed
  • Can recreate category
  • Can add transactions back

Additional profile:

  • Cannot delete primary’s profile
  • Can delete categories (both can)

Communication prevents issues:

  • Discuss before deleting
  • Verify not being used
  • Inform partner

“Can I have view-only profile for kids?”

Not currently:

  • All profiles have edit access
  • No “read-only” mode
  • All or nothing

Workaround for kids:

  • Don’t give them login
  • Show them your screen
  • Review together
  • Guide rather than give access

Best Practices

1. Respect Equal Access

Even though primary has extra admin:

  • Both partners equal in budgeting
  • Discuss major changes
  • Don’t use admin access as power
  • Partnership approach

2. Communicate Changes

Before making changes:

  • Large budget adjustments
  • Deleting categories
  • Connecting new accounts
  • Admin changes

Quick check-in prevents surprises.

3. Protect Admin Access

Primary profile:

  • Keep password secure
  • Don’t share billing login
  • Monitor subscription status
  • Verify charges

Account security matters.

4. Equal Participation

Both profiles should:

  • Categorize daily
  • Participate in reviews
  • Make budget decisions together
  • Feel invested

Permissions are equal - use them!

Next Steps

  1. Understanding Primary Profile - Learn about account owner
  2. Shared Budgeting for Couples - Budget together
  3. Creating Multiple Profiles - Add profiles
  4. Managing Profile Details - Edit profiles

Questions? Contact our support team - we’re here to help!

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