Contact Us

We’re here to help! Whether you have questions about Balance, need support with your account, or just want to say hello, we’d love to hear from you.

Get in Touch

Email: support@balancebudget.app

We typically respond within 24 hours during business days.

What We Can Help With

  • Account Support - Questions about your Balance account, billing, or technical issues
  • Feature Requests - Ideas for how we can make Balance better for couples
  • Security Questions - Concerns about data privacy or account security
  • General Inquiries - Anything else about Balance or budgeting for couples

Before You Reach Out

For Account Deletion Requests: Please visit our Account Deletion page for the specific process.

For Security Questions: Check out our Security & Privacy page for detailed information about how we protect your data.

For Bug Reports: When reporting a bug, please include:

  • What you were trying to do
  • What happened instead
  • Your device type and app version
  • Screenshots if helpful

Our Commitment

We believe in building relationships with our users, not just transactions. Every email gets a personal response from our small team, and we’re committed to making Balance work better for you and your partner.

Thank you for being part of the Balance community!